Orders placed online with a value of £100.00 + VAT or more will be sent carriage free in England, Wales and Scotland (excluding Highlands & Islands). Regrettably all other areas and orders below £100 + VAT do attract a carriage charge.
Delivery is usually via TNT or Royal Mail. Please note a signature is required upon delivery.
England, Wales & Scotland (excluding Highlands & Islands): £12.00 + VAT
Scottish Highlands & Islands, Northern Island, Isle of Man & Channel Islands: £22.95 + VAT (Postcode areas AB31 to AB38, AB40 to AB56, HS, IV, KA27, KA28, KW, PA20 to PA78, PH4 to PH50, Northern Ireland BT, ZE, Isle of Man, Channel Islands)
For ecommerce transactions, DSL Food Machinery Ltd will only deliver to UK postal addresses. We will contact you to confirm the delivery date. In particular, we are unable to deliver to the following countries:
1. Afghanistan, Pakistan
3. Burma / Myanmar
4. Democratic Republic of the Congo
5. Federal Republic of Yugoslavia & Serbia
8. Ivory Coast ( cote de ivoire)
9. Lebanon and Syria
11. North Korea
RETURNS POLICY - DISTANCE SELLING
(excluding Business to Business)
We want you to be happy with your purchase. Under the Distance Selling Regulations, if you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt.
Should you wish to return goods, just call us on 01283 539087 or email firstname.lastname@example.org with details of why the product is unsuitable and to obtain a Goods Return Reference Number. We will exchange or refund the goods as requested. Goods must be returned in new unused condition and in their original packaging complete with all accessories and documentation. Ordinarily we'll refund the original debit or credit card used to purchase. This does not affect your statutory rights.
For Business to Business contracts, please refer to the DSL Food Machinery Limited Terms and Conditions of Sale.